Privacy Policy
Last Updated: 25/08/25
Welcome to Youth Pulse Digital™. We are committed to protecting your personal data and respecting your privacy rights in compliance with Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. About This Policy
This Privacy Policy applies to all users of Youth Pulse Digital's services in India, including our AI-powered career guidance tools, exam preparation systems, professional development platforms, micro-entrepreneurial coaching, school admission test systems, and hiring/onboarding solutions for educational institutions and small businesses.
2. Information We Collect
Personal Information:
- Contact Details: Name, email address, phone number, postal address
- Educational Data: Academic records, course preferences, examination scores, career interests
- Professional Information: Work experience, skills, career goals, training progress
- Assessment Data: Responses to aptitude tests, personality assessments, learning evaluations
- Business Information: For institutional clients - organization details, employee data (with consent)
Technical Information:
- Device information, IP address, browser type, usage patterns
- Cookies and similar tracking technologies for platform optimization
AI Interaction Data:
- Questions asked to our AI mentors, chat transcripts, feedback on AI-generated recommendations
- Learning patterns and progress tracking for personalized experiences
3. How We Use Your Information
Core Services:
- Career Guidance: AI-powered career pathway recommendations and mentoring
- Educational Support: Personalized exam preparation and learning modules
- Professional Development: Customized training programs and skill assessments
- Entrepreneurship Coaching: Business planning tools and micro-enterprise guidance
- Institutional Services: Admission testing, hiring systems, and onboarding solutions
Platform Improvement:
- Enhancing AI algorithms and recommendation accuracy
- Research and analytics (using anonymized, aggregated data only)
- Service optimization and new feature development
4. AI Technology Disclaimer
Important Notice:
Our platform uses proprietary AI models and large language models (LLMs) to provide personalized recommendations and guidance.
AI Limitations:
- AI-generated content is for informational purposes only and should not replace professional advice
- Career and educational recommendations are based on data patterns and may not account for all individual circumstances
- Users should verify AI-provided information independently before making important decisions
- AI responses may occasionally contain errors or biases despite our best efforts
Data Protection in AI Systems:
- Your personal conversations with AI mentors are processed securely and not stored permanently
- AI training does not use your personal data without explicit consent
- Third-party AI services comply with our data protection standards
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. Limited sharing occurs only in these circumstances:
With Your Consent:
- Sharing progress reports with parents/guardians (for users under 18)
- Connecting with educational institutions or employers (when explicitly requested)
Service Providers:
- Trusted technology partners operating under strict data protection agreements
- Cloud storage and security service providers with Indian data residency
Legal Requirements:
- Compliance with Indian laws, court orders, or government requests
- Protection of our rights, safety, and security
Institutional Clients:
- For SaaS products, aggregated analytics may be shared with institutional clients (schools, businesses) without personal identifiers
6. Data Security and Storage
Security Measures:
- End-to-end encryption for sensitive data transmission
- Secure servers with regular security audits and monitoring
- Access controls and authentication protocols
- Regular backup and disaster recovery procedures
Data Localization:
- Primary data storage within India to comply with local regulations
- International transfers only with adequate safeguards and legal basis
7. Your Rights and Choices
Under Indian data protection laws, you have the right to:
Access and Control:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
Communication Preferences:
- Opt-out of marketing communications
- Control notification settings
- Withdraw consent for data processing (where applicable)
How to Exercise Rights:
Contact our Data Protection Office at support@youthpulsedigital.com
8. Children's Data Protection
Age Requirements:
- Users under 18 require parental/guardian consent
- Special protections for users under 16 as per Indian regulations
- Institutional supervision for school-based services
Parental Rights:
- Parents can access, modify, or delete their child's data
- Notification to parents for significant data processing activities
- Clear consent mechanisms for educational institutions managing student data
All advertising and promotional communications involving minors comply with our Minors Advertising Policy, ASCI guidelines, and CBSE regulations.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and preferences
- Analyze platform usage and improve services
- Provide personalized recommendations
You can control cookie settings through your browser, though this may limit some platform functionality.
10. Data Retention
| Data Type | Retention Period | Notes |
|---|
| Personal details (name, email, phone, address) | Until account closure + 90 days | Deleted after user account is closed |
| Educational records (scores, preferences, academic history) | 1–2 years after service completion | Retained for academic continuity |
| Professional data (work experience, skills, training) | 2 years after service completion | Helps with career tracking |
| Assessment data (aptitude, personality, learning tests) | Until report generated + 1 year | Then anonymized for research |
| AI interaction logs (chat transcripts, feedback) | 30–90 days | Only for system improvement, then anonymized |
| Technical data (device info, cookies, IP address) | Up to 12 months | Used for analytics and security |
| Institutional data (school/college student or employee records) | Contract duration + 90 days | Removed after contract ends |
| Financial data (payments, invoices, GST records) | 8 years | As per Indian tax laws |
| Grievance and legal records (complaints, disputes) | 3 years | For compliance with DPDP & consumer laws |
11. Grievance Redressal
Grievance Contact (Data Protection Officer): Aniruddha Basu Choudhari – Director & Data Protection Officer, Youth Pulse Digital™
Email: dpo@youthpulsedigital.com (for privacy-related matters)
Support Queries support@youthpulsedigital.com
Response Time: We aim to acknowledge all grievances within 72 hours and resolve them within 15 working days.
Escalation: If you are unsatisfied with our response, you may approach the Data Protection Board of India or other relevant authorities under applicable Indian law.
This grievance mechanism is maintained in compliance with the Digital Personal Data Protection Act, 2023 and the Consumer Protection Act, 2019.
The Data Protection Officer role is currently discharged by a Director of the Company to ensure accountability at the highest level. As we scale, this function will transition to a dedicated officer for greater independence.
12. Updates to This Policy
We may update this Privacy Policy to reflect:
- Changes in our services or business practices
- Updates to Indian data protection laws
- Enhanced security measures or technology improvements
Notification Process:
- Email notification for material changes
- Platform notifications for all users
- Updated policy posted on our website with revision date
13. Contact Information
Data Protection Queries:
General Support: support@youthpulsedigital.com
Legal Matters: legal@youthpulsedigital.com
Business Address:
Youth Pulse Digital™
Astra Tower, ASO-501,
Action Area-IIC, New Town,
Kolkata – 700161, West Bengal, India
Phone Number: +91 8650126521
This Privacy Policy is governed by Indian law. By using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.
