Terms of Use

Last Updated: 25/08/25

Welcome to Youth Pulse Digital™. These Terms of Use ("Terms") constitute a legally binding agreement between you and Youth Pulse Digital™ ("Company," "we," "us," or "our") governing your access to and use of our platform, services, and products available in India.

1. Acceptance and Scope

Agreement to Terms:

By accessing, browsing, or using any Youth Pulse Digital™ services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

Service Coverage:

These Terms apply to all our offerings including:

AI-Powered Services: Career guidance tools, exam preparation systems, professional clarity assessments, personalized training modules, micro-entrepreneurial coaching platforms
SaaS Solutions: School admission test systems, institutional hiring and onboarding platforms, business management tools and more.
Digital Platforms: Web applications, mobile apps, APIs, and related technologies

2. Eligibility and User Categories

General Eligibility:

You must be at least 13 years of age to create an account
Users between 13-17 years require parental/guardian consent
Institutional users must have proper authorization to represent their organization

User Categories:

Students: Individual learners seeking career guidance and educational support
Parents/Guardians: Supervising minors' platform usage and progress
Professionals: Individuals using our career development and training services
Educators: Teachers and counselors utilizing our assessment and guidance tools
Institutions: Schools, colleges, training centers, and businesses using our SaaS solutions
Entrepreneurs: Users accessing micro-business coaching and startup tools

3. Service Descriptions and Usage Rights

AI-Powered Career Services:

Career Guidance: Personalized career pathway recommendations, skill assessments, industry insights
Exam Preparation: Adaptive learning modules, practice tests, performance analytics
Professional Development: Skills training, certification pathways, competency assessments
Entrepreneurship Coaching: Business planning tools, market analysis, mentorship programs

SaaS Business Solutions:

Admission Systems: Standardized testing platforms, application management, candidate evaluation
Hiring Solutions: Recruitment tools, applicant tracking, interview scheduling, background verification
Onboarding Platforms: Employee orientation systems, training modules, compliance tracking

Usage Rights:

Limited, non-exclusive, non-transferable right to access and use services for intended purposes
Right to create and maintain user accounts subject to these Terms
Access to personalized recommendations and generated reports for individual use

Usage Restrictions:

Services are for personal, educational, or legitimate business use only
Prohibited: reselling, sublicensing, or distributing our services without written permission
No reverse engineering, decompiling, or attempting to extract proprietary algorithms
Bulk data extraction or automated scraping is strictly prohibited

4. AI Technology Terms and Disclaimers

AI Service Nature:

Our AI systems provide guidance and recommendations only - not professional advice, guaranteed outcomes, or definitive solutions.

AI Limitations and User Responsibilities:

Career Decisions: AI recommendations are based on data patterns and should not be your sole decision-making factor
Educational Guidance: Exam strategies and learning paths require validation from qualified educators
Professional Advice: AI cannot replace certified career counselors, therapists, or professional consultants
Business Decisions: Entrepreneurship coaching tools require verification from business experts

AI Interaction Guidelines:

Provide accurate information to receive relevant recommendations
Understand that AI responses may contain errors or biases
Verify important AI-generated information through independent sources
Report inaccurate or inappropriate AI responses for system improvement

AI Data Processing:

Conversations with AI tools are processed to improve recommendations
No permanent storage of personal AI chat transcripts
Aggregated, anonymized interaction data may be used for system enhancement

5. Intellectual Property Rights

Our Proprietary Assets:

All content, technologies, and innovations are protected intellectual property, including:

Proprietary Frameworks: Adaptive Growth Index™, Emotional Readiness Matrix™, Career Vision Program™, Career Reinvention Program™ but not limited to.
AI Models: Custom algorithms, recommendation engines, assessment logics
Software: Platform code, mobile applications, API systems
Content: Test questions, learning materials, career resources, training modules
Branding: Logos, trademarks, trade names, domain names

Your Content:

You retain ownership of content you submit (profiles, responses, uploads)
You grant us limited rights to use your content for service delivery and improvement
You represent that your submitted content doesn't infringe third-party rights

Third-Party Content:

Some services may include licensed third-party content or integrations
Respect all third-party intellectual property rights
Report suspected IP infringement to legal@youthpulsedigital.com

6. Account Management and Responsibilities

Account Creation:

Provide accurate, current, and complete information during registration
Maintain and update your account information promptly
Choose strong, unique passwords and enable available security features

Account Security:

You are responsible for maintaining confidentiality of login credentials
Notify us immediately of any unauthorized access or security breaches
We may suspend accounts showing suspicious activity or policy violations

Institutional Accounts:

Authorized representatives can manage multiple user accounts
Compliance with data protection requirements for managing student/employee data
Proper consent mechanisms for users under institutional supervision

7. Payment Terms and Service Plans

Service Tiers:

Free Services: Basic career assessments, limited AI interactions, trial features
Premium Individual: Advanced AI coaching, detailed reports, extended feature access
Institutional Plans: Bulk licensing, administrative controls, advanced analytics
Custom Enterprise: Tailored solutions, dedicated support, integration services

Payment Obligations:

Pay all applicable fees as specified in your service plan
Prices displayed in Indian Rupees (INR) include applicable taxes
Payment processing through secure, PCI-compliant systems
Refunds subject to our refund policy (detailed separately)

Automatic Renewals:

Subscriptions renew automatically unless cancelled before renewal date
Price changes will be communicated 30 days in advance
Right to cancel subscriptions through account settings or customer support

8. Service Availability and Support

Service Levels:

We strive for 99% uptime but do not guarantee uninterrupted service
Scheduled maintenance will be communicated in advance when possible
Critical updates may require temporary service disruptions

Technical Support:

Free Users: Community forums, knowledge base, email support (48-72 hour response)
Premium Users: Priority email support (24-48 hour response), chat assistance
Institutional Clients: Dedicated account managers, phone support, training sessions

Geographic Limitations:

Services optimized for Indian users and educational systems
Some features may not be available in all Indian states or territories
Compliance with local regulations may affect feature availability

9. User Conduct and Prohibited Activities

Acceptable Use:

Use services for their intended educational, professional, or business purposes
Interact respectfully with AI systems, human moderators, and other users
Provide honest, accurate information in assessments and profiles

Prohibited Activities:

Content Violations: Uploading offensive, discriminatory, or illegal content
System Abuse: Attempting to hack, disrupt, or overwhelm our systems
Fraudulent Use: Creating fake accounts, manipulating assessments, or misrepresenting identity
Commercial Misuse: Using free services for commercial purposes without proper licensing
Data Misuse: Attempting to extract or redistribute our proprietary content or user data

Consequences of Violations:

Warning and account review for minor violations
Temporary suspension for repeated or serious violations
Permanent termination for severe violations or illegal activities
Legal action for violations causing damages or illegal activities

10. Third-Party Integrations and External Links

Third-Party Services:

Integration with external educational platforms, job boards, and assessment tools
University partnerships for course recommendations and application assistance
Corporate partners for internship and job placement services

External Links:

Links to relevant educational resources, career websites, and professional platforms
No control over external site content, availability, or privacy practices
User responsibility to review third-party terms and privacy policies

API and Integration Terms:

Institutional clients may access APIs subject to separate technical agreements
Rate limiting and usage quotas apply to prevent system abuse
Integration partners must comply with our data protection standards

11. Disclaimers and Limitation of Liability

Service Disclaimers:

Services provided "as is" without warranties of any kind
No guarantee of career success, admission results, or business outcomes
AI recommendations are not professional advice or guaranteed predictions
Assessment results are for guidance only and may not reflect all capabilities

Limitation of Liability:

Our liability limited to the amount paid for services in the 12 months preceding the claim
Not liable for indirect, incidental, consequential, or punitive damages
Not responsible for third-party content, services, or user-generated content
Force majeure events beyond our reasonable control exempt us from liability

Educational Institution Disclaimers:

School admission test results are tools for evaluation, not guarantees of admission
Hiring platform recommendations are based on submitted criteria and available data
Final decisions remain with educational institutions and employers

12. Indemnification

You agree to indemnify, defend, and hold harmless Youth Pulse Digital™ and its affiliates, officers, directors, employees, and agents from any claims, damages, costs, or expenses (including legal fees) arising from:

Your violation of these Terms or applicable laws
Your misuse of our services or breach of intellectual property rights
Content you submit that infringes third-party rights
Your negligent or wrongful conduct while using our platform

13. Termination and Account Closure

Termination by You:

Cancel subscriptions through account settings or customer support
Account closure requests processed within 30 days
Data export options available before account deletion

Termination by Us:

Right to suspend or terminate accounts for Terms violations
Right to discontinue services with reasonable advance notice
Immediate termination for illegal activities or severe policy violations

Effect of Termination:

Loss of access to platform features and stored data
Survival of payment obligations, indemnification, and limitation clauses
No refund for prepaid services except as specified in our refund policy

14. Modifications and Updates

Terms Updates:

Right to modify these Terms with reasonable notice
Material changes communicated via email and platform notifications
Continued use after changes constitutes acceptance of updated Terms

Service Changes:

Right to add, modify, or discontinue features with appropriate notice
Significant changes to paid services communicated 30 days in advance
Legacy features may be phased out with migration assistance provided

15. Dispute Resolution and Governing Law

Governing Law:

These Terms are governed by the laws of India, specifically:

Indian Contract Act, 1872
Information Technology Act, 2000 and related rules
Consumer Protection Act, 2019 (where applicable)
Digital Personal Data Protection Act, 2023

Dispute Resolution Process:

Direct Resolution: Contact support@youthpulsedigital.com for immediate assistance
Escalation: Unresolved issues escalated to management within 15 days
Mediation: Voluntary mediation through recognized Indian mediation centers
Arbitration: Binding arbitration under the Arbitration and Conciliation Act, 2015
Court Jurisdiction: Kolkata, West Bengal courts have exclusive jurisdiction

Consumer Rights:

Consumer protection laws apply where relevant
Right to approach consumer forums for service-related disputes
Compliance with applicable consumer grievance mechanisms

16. Special Provisions for Educational Institutions

Institutional Licensing:

Bulk licenses available for schools, colleges, and training institutes
Custom pricing based on student/employee volume and feature requirements
Compliance with educational data protection requirements

Student Data Handling:

FERPA-equivalent protections for student educational records
Parental consent mechanisms for minors under institutional supervision
Data retention policies aligned with academic record requirements

Educator Access Rights:

Teacher and counselor accounts with appropriate supervision tools
Progress monitoring and reporting capabilities for educational oversight
Integration with existing student information systems where possible

17. Contact Information and Legal Notices

General Support:

Email: support@youthpulsedigital.com

Response Time: 24-72 hours for general inquiries

Legal and Compliance:

Legal Matters: legal@youthpulsedigital.com

Terms Questions: support@youthpulsedigital.com

IP Concerns: support@youthpulsedigital.com

Business Address:

Youth Pulse Digital™

Astra Tower, ASO-501,
Action Area-IIC, New Town,
Kolkata – 700161, West Bengal, India

Phone Number: +91 8650126521

Business Hours: Monday-Friday, 9:00 AM - 6:00 PM IST

Grievance Office:

Email: support@youthpulsedigital.com

18. Effective Date and Acknowledgment

These Terms of Use are effective as of 25/08/25 and remain in effect until superseded by updated terms. By using Youth Pulse Digital™ services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

For the most current version of these Terms, please visit our website. Thank you for choosing Youth Pulse Digital™ for your career development and educational needs.

This agreement is governed by Indian law. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.